Privacy Policy – Crestmark Lending LLC
Effective Date: April 25, 2026
Crestmark Lending LLC (“Crestmark Lending,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, submit an inquiry, or apply for mortgage-related services.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Name, email address, and phone number
- Mailing address and property details
- Social Security number and date of birth (when required for loan applications)
- Employment, income, and asset information
Technical & Website Information
- IP address and browser type
- Device and operating system information
- Website usage data, including pages visited and time on site
2. How We Use Your Information
We use the information we collect to:
- Process mortgage inquiries, applications, and pre-approvals
- Communicate with you regarding your loan options or requests
- Verify your identity and help prevent fraud
- Comply with applicable legal and regulatory requirements
- Improve our website, services, and marketing efforts
3. Sharing of Information
We may share your information with trusted third parties, including:
- Wholesale lenders, investors, and loan service providers
- Credit bureaus and third-party verification services
- Technology providers (such as CRM systems and marketing platforms)
- Government or regulatory agencies, when required by law
Crestmark Lending does not sell your personal information to third parties.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze site traffic and performance
- Support marketing and advertising initiatives
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
5. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, or disclosure.
6. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to the personal information we maintain about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your information, subject to legal and regulatory requirements
To make a request, please contact us using the information below.
7. Third-Party Websites
Our website may include links to third-party websites for your convenience. Crestmark Lending is not responsible for the privacy practices or content of those external sites.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Updates will be posted on this page with a revised effective date.
9. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Crestmark Lending LLC
📧 help@crestmarklending.com
📞 (866) 655-8060
🌐 https://www.crestmarklending.com